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HelpService Catalog: MyAccess
Service Description
MyAccess is the identity and access management service for the UCSF community
launched in May 2008. Based on IBM’s Tivoli Identity Management product
framework, campus customers will be able to access information services through
the secure MyAccess web interface using their MyAccess ID and password.
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Using MyAccess
As services are added to the MyAccess gateway, campus community members will receive email notifications containing their MyAccess ID and default password. The MyAccess Activation Procedure instructions and the MyAccess User Guide are available to guide customers through the initial activation process.
Log on to MyAccess at https://myaccess.ucsf.edu
Availability
MyAccess is available for use at all times except when there are scheduled maintenance events.
Getting Help
For help with password resets, MyAccess questions, or support issues:
- Submit a ticket at help.ucsf.edu
- Call the OAAIS Service Desk at 415-514-4100, option 2
- email: CustomerSupport@ucsf.edu
MyAccess FAQs
Related Services & Links
UCSF Campus Administrative Policy 650-16: Population definition for UCSF Identity Management system
UC Systemwide identity and access management policies [pdf]
MyAccess Incident Management [pdf]
MyAccess Progress Report: December 2008
UCSF Identity Standard: Level of Assurance
UCSF Identity Standard: Student
UCSF InCommon POP (application/msword, 1.3 MB, info)