Web Secure Server Certificate (SSL)

Products Covered:	Entrust Web Secure Server Certificate (SSL)
Terms of License/Restrictions	Available to UCSF and affiliate users.
Expiration of License:	One year from date of issuance. Read Process for Web Server Certificates that are Expiring for information.
Obtaining the Product:	Read Web Server Certificate Request information then contact OAAIS Enterprise Information Security (EIS).
Technical Support:	Contact OAAIS Enterprise Information Security (EIS).
Listserv for Campus Discussion:	There is no campus listserv devoted to server certificate product discussion.
Maintenance (updates):	Server certificates are good for one year. When the certificate is due to expire, you must contact OAAIS Enterprise Information Security (EIS) to renew your certificate.
Cost to End User:	Contact OAAIS Enterprise Information Security (EIS).
Campus Contact:	OAAIS Customer Support
UCOP Website:
Vendor Contact:	Not available to end user.
Vendor Website:	http://www.entrust.com/

Contact Enterprise Information Security (EIS) support

Enterprise Information Security (EIS) is available at:

OAAIS Customer Support is available at:

Customer Support is staffed Monday through Friday 7:00 a.m. until 6:00 p.m.
(Except UC Holidays).

Through Online Customer Support at http://help.ucsf.edu you can:

Create a new service request or submit a problem report
View the status of your current or recently closed service request or problem report
Search our Solutions Database for answers to common questions or solutions to commonly-reported problems

OAAIS Customer Support is available at:

Customer Support is staffed Monday through Friday 7:00 a.m. until 6:00 p.m.
(Except UC Holidays).

Through Online Customer Support at http://help.ucsf.edu you can:

Create a new service request or submit a problem report
View the status of your current or recently closed service request or problem report
Search our Solutions Database for answers to common questions or solutions to commonly-reported problems