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email usWeb vpn@ucsf Supported Platforms List
This document includes two lists. The first lists the platforms for which the Office of Academic and Administrative Information Systems provides support. The second list has been provided by Juniper Networks and iterates the platforms for which they have tested the SSL VPN system.
Please note: This document references specific versions of software, for example Firefox 1.0. When this is the case, newer versions of the software may not be compatible with the SSL VPN system and are not supported.
UCSF Supported Platforms
The OAAIS Help Desk supports the use of SSL VPN system with the following platforms:
- MacOS X 10.2.8
- Safari 1.0 with Sun JVM v1.4.1_01
- MacOS X 10.3.71
- Safari 1.1 and above with Sun JVM v1.4.2_04
- MacOS X 10.41
- Safari 2.0 with Sun JVM v1.4.2_07
- Windows 2000
- Firefox 1.0 Sun JVM v1.5.0_03
- Internet Explorer 6.0 Sun JVM v1.4.2_04
- Windows 98SE / ME
- Internet Explorer 6.0 with Sun JVM v1.4.2_04
- Windows XP SP2
- Firefox 1.0 Sun JVM v1.5.0_03
- Internet Explorer 6.0 with Sun JVM v1.4.2_04
SSL VPN System Supported Platforms
What does “Supported” mean?
A supported platform is one on which a functionality has been tested in depth and verified as functioning correctly. Supported platforms are listed as S in the Supported Platforms Matrix.
What does “Compatible” mean?
A compatible platform is one on which the base feature set of a functionality has been tested and verified as functioning correctly. Compatible platforms are listed as C in the Supported Platforms Matrix.
Supported Platforms Matrix
|
Platform |
Web and Files |
Remote Desktop |
Citrix Terminal |
SSH |
Telnet |
JSAM |
Network Connect |
|
Windows 2000 |
|||||||
|
Firefox 1.0 |
S |
S |
S |
S |
S |
S |
S |
|
IE 6.0 |
S |
S |
S |
S |
S |
S |
S |
|
Netscape 7.1 |
C |
S |
S |
S |
|||
|
Netscape 8.0 |
C |
C |
C |
C |
|||
|
Windows 98SE |
|||||||
|
IE 6.0 |
S |
S |
C |
C |
S |
||
|
Netscape 4.79 |
S |
||||||
|
Windows XP SP2 |
|||||||
|
AOL 8.0 |
C |
||||||
|
Firefox 1.0 |
S |
S |
S |
S |
S |
S |
S |
|
IE 6.0 |
S |
S |
S |
S |
S |
S |
S |
|
MacOS X 10.4 PPC |
|||||||
|
Safari 2.0 |
S |
S |
S |
S |
S |
||
|
MacOS X 10.4 Intel |
|||||||
|
Safari 2.0 |
S |
||||||
|
MacOS X 10.3.7 |
|||||||
|
Safari 1.1 + |
S |
S |
S |
S |
S |
||
|
MacOS X 10.2.8 |
|||||||
|
Safari 1.0 |
S |
S |
S |
S |
S |
||
|
Safari 1.1 |
C |
C |
C |
C |
S |
||
|
MacOS 9.2 |
|||||||
|
IE 5.1.5 |
C |
||||||
|
Netscape 4.7.9 |
C |
||||||
|
RedHat Linux 9.0 |
|||||||
|
Firefox 1.0 |
C |
C |
C |
C |
S |
||
|
Mozilla 1.6 |
S |
S |
S |
S |
|||
|
Netscape 7.1 |
C |
C |
C |
C |
|||
|
Suse Linux 9.3 |
|||||||
|
Firefox 1.0 |
S |
S |
S |
S |
S |
||
|
Solaris 8/9 |
|||||||
|
Moxilla 1.4 |
C |
C |
All the end-user functionality listed below is supported in German, French, Japanese, Traditional Chinese, Simplified Chinese, Spanish, and Korean. OAAIS documentation is only available in English.
The minimum version of Java supported by the SSL vpn@ucsf system is Sun JVM v1.4.2_04. Newer versions may be required depending on the application, web browser, and platform. Use of some newer open source web browsers requires a minimum Sun JVM of v1.5.0_03.
Notes for JSAM and Platform Support
For host name mapping to function, your local system account must have administrative or root level access. Otherwise, you will have to manually enter the local IP address assigned to the connection. For more information on this, please review the documentation on using JSAM.
Notes for Mobile Devices
The following mobile devices are supported for web browsing functionality:
- Windows Mobile 2003 based pocket PCs and mobile phones using Pocket IE 2003
- NTT DoCoMo i-mode Phone
- AU/KDDI Phone: Openwave mobile browser
- Vodafone Phone: Openwave mobile browser
The following mobile devices are compatible for Web Browsing functionality:
- Sony Ericsson P910 with Symbian OS 7.1: Opera web browser 6.31
- Treo 600 with Palm OS 5.2.1: Blazer web browser 3.0
Please note that some functionality is not supported on the Macintosh platform; this functionality is clearly labeled “Windows clients only” in the documentation.
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